Call Detail Records
Call Detail Records (CDRs) are detailed reports that provide call information, including caller ID, destination, duration, and the result of the call. You can also find out the Mean Opinion Score (MOS) of the call to make sure you had the best quality in the call. You will also see whether or not the call was recorded. With this page you will see how long it took the caller to answer as well. We have many more features of CDRs that you will be able to see to get that drill down data you might be asked to provide.