Ring Groups

With Ring Groups you are in control of where your call rings into. If you want to ring 3 people at one or 100, ring groups will help you organize your team members.

Setup multiple Call Groups, or operate it on an agent status, where users have to login to the ring group to start getting calls from customers. FIFO (first in first out) can be setup as well.

You can also apply custom music oh hold based on ring group.

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